Our team at the managed services division provide a wide array of solutions to address the concerns of small to large scale institutions training, elearning and distance learning needs.
Our focus is to provide 100% client satisfaction with three specific models – ensuring the needs of our unique institutions are met.
- Client-Driven Managed Services
- We let you drive while at the passenger seat to answer all your implementation, application management and support related questions.
- Support-Driven Managed Services
- Let us drive while you seat in the owner’s corner – worry free.
- Hybrid Managed Services
- This solution offers the flexibility of both our managed support staff with your trained support staff maintaining your VLE\LMS environment.
Let us begin the journey with some highlights below.
- Managed Hosting Services
- 99.9% uptime\availability of eLearning applications guaranteed
- Data security, backup and retention policies available to protect your data
- Stress-Free implementation solution for new adoptions or migration of eLearning applications from self-hosted or other vendor
- Managed Support Services
- End user support
- Client support and hands-on training
- Training certification program available
- Mail Server\SMTP Relay Service
- Domain Registration and SSL procurement
- Application management
- Plugins\Building block installs
- Server and database administration
- Application Administration
- User Account Management
- Course Creation and Management
- Content development and curriculum management
- Custom Reporting on completion rates, success rates and more key performance metrics
- Managed Solutions Development
- Custom module development to extend core functionality
- Custom report development to provide tangible metrics on adoption rate